Public Records Request

Information for requesting public records

Requests for public records should be directed to the Records Custodian for the particular department holding the record. See list below for Records Custodian contact information for each department, board and commission. Additional assistance is available by contacting the Records Access Officers also listed below.

Although not required, requests for public records should be submitted in writing in order to ensure that the Office accurately and completely responds to your request.

A request for public records should include a reasonable description of specific records being requested.

Under some circumstances the Records Custodian may assess a reasonable fee for the production of public records.

Anyone may request records directly from Records Custodians listed below. The Law does not require any specific format for making a request but the sample below may be helpful. It is recommended that your request contain the following information:

Date request mailed

Records Custodian of Department, Board or Commission from list below
Name of Department, Board or Commission
Address of Department, Board or Commission
Gardner, MA 01440

Re: Massachusetts Public Records Request

Dear __________:

This is a request under the Massachusetts Public Records Law (M.G.L. Chapter 66, Section 10) I am requesting that I be provided a copy of the following records:

[Please include a detailed description of the information you are seeking.]

I recognize that you may charge reasonable costs for copies, as well as for personnel time needed to comply with this request. If you expect costs to exceed $10.00, please provide a detailed fee estimate.

The Public Records Law requires you to provide me with a written response within 10 calendar days. If you cannot comply with my request, you are statutorily required to provide an explanation in writing.

Sincerely,

Your name
Contact information (address, email, telephone)

If you do not receive a satisfactory response, you may appeal to the Supervisor of Records. See Appealing a Denial of Access to Public Records in Massachusetts for more information.

For additional information about making a request or filing an appeal, see 950 CMR 32.08 (2) or refer to our publication, A Guide to the Massachusetts Public Records Law (PDF).

Records Custodians

Department/Records Category	Records Access Officer	Phone	Address
Airport	Administrative Coordinator	978-630-8195	50 Manca Drive
Animal Control and Animal Shelter	Richard Braks Chief of Police	978-630-4950	95 Pleasant Street Room 29
Assessing Department (Real Estate Assessments)	Susan Byrne City Assessor	978-630-4004	95 Pleasant Street Room 226
Auditing Department	John Richard City Auditor	978-630-4005	115 Pleasant Street Room 114
Building & Zoning (Building/Gas/Electrical/Plumbing)	Roland Jean Building Commissioner	978-630-4007	115 Pleasant Street Room 101
City Clerk & City Council	Alan Agnelli City Clerk	978-630-4058	95 Pleasant Street Room 121
Community Development & Planning Conservation Commission	Trevor Beauregard Director	978-630-4011	115 Pleasant Street, Room 201
Council on Aging	Claude Leger Senior Citizens' Director	978-630-4067	294 Pleasant Street
Disability Commission	Debra Pond Commission Liaison	978-630-4001	95 Pleasant Street Room 14
Elections and Registrations	Alan Agnelli City Clerk	978-630-4058	95 Pleasant Street Room 121
Engineering/Survey Department	Chris Coughlin City Engineer	978-630-4010	50 Manca Drive
Fire Department	Richard Ares Fire Chief	978-630-4051	70 City Hall Avenue
Geographic Information Systems (GIS)	Rachael Catlow GIS Coordinator	978-630-8195	50 Manca Drive
Golf Course	William Frank Superintendent	978-630-4010	95 Pleasant Street Room 226
Greenwood Memorial Pool	Debra Pond Department Administrator	978-630-4001	95 Pleasant Street Room 14
Health Department	Lauren Saunders Assistant Director	978-630-4013	95 Pleasant Street Room 29
Human Resources Department	Debra Pond Director	978-630-4001	95 Pleasant Street Room 14
Information Technology	Robert O'Keefe Director	978-630-4019	95 Pleasant Street Room 229
Law Department	Atty. John M. Flick City Solicitor	978-632-7948	144 Central Street Suite 201
Levi Heywood Memorial Library	Kathleen Leslie Director	978-632-5298	55 West Lynde Street
License Commission	Jennifer Daigle Commission Agent	978-630-4013	95 Pleasant Street Room 29
Mayor	Rachel Stephano Executive Secretary	978-630-1490	95 Pleasant Street Room 125
Police Department	Richard Braks Chief of Police	978-632-5600	200 Main Street
Public Works Department (Cemetery, Municipal Grounds, Parks, Playgrounds, Sewer & Water)	Dane Arnold Director	978-630-8195	50 Manca Drive
Purchasing Department (Bids & Contracts)	Jennifer Dymek Purchasing Agent	978-632-0426	95 Pleasant Street Room 217
Retirement Board	Cheryl Bosse Administrator	978-630-4006	95 Pleasant Street Room 17
School Department/School Committee	Mark Pellegrino Superintendent of Schools	978-632-1000	70 Waterford Street
Tax Collector & Treasurer	Jennifer Dymek Collector of Taxes	978-630-4016	95 Pleasant Street Room 118
Veterans' Services	John Richard	978-630-4017	95 Pleasant Street Room 209

Public Records Request

Information for requesting public records

Records Custodians

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Alan L. Agnelli

John A. Olivari

Faith Glover

City Clerk

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